NTSA urges motorists to pick up unclaimed logbooks

Motorists only need to carry their national identification card and the previous logbook to collect the new one.
Thousands of motor vehicle logbooks remain uncollected across the country, prompting the National Transport and Safety Authority (NTSA) to urge motorists to pick them up from the centres where they applied.
In a notice dated Friday, August 1, 2025, NTSA said many logbooks have already been processed and are awaiting collection at its offices nationwide. The agency reminded vehicle owners that collecting these documents does not attract any fee.
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“The collection process is free of charge. Present the previous logbook and your identification card at the collection point,” the notice stated.
Motorists only need to carry their national identification card and the previous logbook to collect the new one.
NTSA added that owners can check the status of their documents through the Authority’s online self-service portal, where they can access vehicle registration and ownership records.
“Thousands of logbooks remain uncollected across NTSA offices. We request motor vehicle owners to collect their logbooks from the centres identified during the application process,” part of the statement read.
The reminder comes as NTSA intensifies efforts to improve road safety and address ongoing challenges in the transport sector.
In a separate notice issued on Thursday, July 31, 2025, NTSA urged all drivers to ensure their vehicles meet all legal requirements before hitting the road. This includes having valid insurance, a valid driving licence, and current registration.
The Authority further outlined additional obligations for Public Service Vehicles (PSVs). These include having a valid Road Service Licence, PSV badges, and ensuring drivers and conductors wear official uniforms, as provided for in the PSV Regulations of 2024.
NTSA also emphasised that all PSVs and commercial vehicles must be fitted with functional speed limiters capable of sending real-time data directly to NTSA systems.
This nationwide campaign seeks to curb rising road accidents and address the widespread disregard for traffic rules by both motorists and pedestrians.
By ensuring vehicles are roadworthy and all documentation is up to date, NTSA hopes to boost safety on Kenyan roads. Motorists are, therefore, encouraged to check if their logbooks are ready and collect them without further delay.
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